Privacy policy

Effective Date: February 6, 2026
Last Updated: February 6, 2026

Try Nourvana ("we," "us," or "our") operates the website Try Nourvana (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, create an account, or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide, operate, and improve our services.

Personal Information You Provide

Depending on how you interact with our Site, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information, which is processed securely by our payment processors
  • Order history and purchase information
  • Account information
  • Communication preferences
  • Information you provide when contacting customer support

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our Site
  • Referring website addresses
  • General usage and interaction information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments and transactions
  • Communicate with you about your orders and account
  • Provide customer support
  • Send marketing communications where permitted and, when required, with your consent
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud and protect the security of our Site
  • Analyze website usage and performance
  • Comply with applicable laws and legal obligations
  • Resolve disputes and enforce our agreements

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share information with trusted third-party service providers that help us operate our business, including:

Service Providers

  • Payment processors to process transactions
  • Shipping carriers to deliver your orders
  • Email and communication service providers
  • Website hosting providers
  • Analytics providers
  • Customer service platforms
  • Fraud prevention and security providers

These service providers may access personal information only as reasonably necessary to perform services on our behalf and are expected to handle your information in accordance with applicable requirements.

Legal Requirements

We may disclose your personal information when we believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or government request
  • Respond to lawful requests from public authorities
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our customers or others
  • Investigate or prevent fraud, security issues, or other unlawful activity

Business Transfers

If Try Nourvana is involved in a merger, acquisition, financing, reorganization, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to help operate and improve our Site.

These technologies may be used to:

  • Remember your preferences and settings
  • Keep your shopping cart and account functioning
  • Understand how visitors use our Site
  • Analyze website traffic and performance
  • Improve website functionality
  • Provide personalized content or advertising where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our Site.

5. Data Security

We take reasonable measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Encryption of data transmitted through our Site
  • Secure payment processing through third-party payment providers
  • Access controls
  • Security monitoring and updates
  • Reasonable administrative and technical safeguards

However, no method of transmitting or storing information over the internet is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights and Choices

Depending on your state or jurisdiction, you may have certain rights regarding your personal information.

These rights may include:

  • Access: Request information about the personal information we hold about you.
  • Correction: Request that inaccurate or incomplete personal information be corrected.
  • Deletion: Request deletion of personal information, subject to applicable legal exceptions.
  • Opt-Out: Opt out of certain marketing communications or other processing where applicable.
  • Data Portability: Request a copy of certain personal information in a portable format.
  • Restriction: Request restriction of certain processing where provided by applicable law.

To exercise applicable privacy rights, contact us at:

Email: trynourvana@gmail.com

We may need to verify your identity before completing certain privacy requests.

7. Marketing Communications

Where permitted by applicable law, we may send promotional communications about our products, special offers, promotions, and other updates.

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in a marketing email
  • Contacting us at trynourvana@gmail.com
  • Updating your communication preferences, where available

Even if you opt out of promotional communications, we may still send you non-promotional communications related to your orders, account, transactions, or other necessary business matters.

8. Third-Party Links

Our Site may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

9. Children's Privacy

Our Site and products are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children under 18. If you believe that a child has provided personal information to us, please contact us at trynourvana@gmail.com so we can take appropriate steps.

10. International Users

Try Nourvana is operated from the United States.

If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. Privacy and data protection laws in those locations may differ from the laws in your country.

By using our Site, you acknowledge that your information may be processed in jurisdictions outside your country of residence, subject to applicable law.

11. U.S. State Privacy Rights

Certain U.S. states provide residents with additional privacy rights regarding their personal information.

Depending on where you live and applicable law, you may have rights concerning the collection, use, disclosure, sale, or sharing of your personal information. These rights may include rights to access, correct, delete, obtain a copy of, or opt out of certain processing of personal information.

If you believe you have applicable privacy rights, you may contact us at:

Email: trynourvana@gmail.com

We will review and respond to applicable requests in accordance with the laws that apply to you.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our products and services
  • Process and fulfill orders
  • Maintain business and transaction records
  • Comply with applicable legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Prevent fraud and security issues
  • Enforce our agreements

When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will post the updated Privacy Policy on this page and update the "Last Updated" date.

For significant changes, we may provide additional notice where appropriate, such as by email or through a prominent notice on our Site.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Try Nourvana

Email: trynourvana@gmail.com

Phone: 301-765-4186

Mailing Address:
12421 Alexandria Dr
Frisco, Texas 75035
United States